Frequently Asked Questions

Hiring a professional mover delivers exceptional value on a day that can otherwise be very stressful. Moving can be both emotionally and physically draining, and handling delicate or bulky items with care requires specific moving skills. We highly recommend turning to professionals for this, as you would for many of your households needs, such as plumbing and electricity.

• Label all boxes with the room and contents on the top of the box so the movers can easily see it while they are carrying the boxes
• Pack a bag for you and/or your family as if you are going on vacation for a week so you can easily find everything you need while you are unpacking
• Label all remotes and put them in a baggie
• If you are taking anything apart, put all pieces in a baggie and tape it to the item
• Grab ice or ice packs the day before your move so you can pack your refrigerated items in a cooler
• Keep one box full of cleaning supplies, paper towels, garbage bags so you can clean after everything is moved out and as soon as you get into your new place or hire a cleaning (carpet cleaning) service for your new (or both) houses
• Contact your garbage company to schedule extra pick up if available

We recommend scheduling your move as far in advance as possible. The farther out you can plan your move, the greater the availability you will have in choosing a date and time convenient for you. A general rule of thumb is to contact us no later than two weeks in advance of your desired move date. We realize advanced planning is not always possible, and do our best to accommodate last minute customers as well.

Moving labor represents the majority of the moving expense. However, you should also budget for packing supplies, such as moving boxes and tape, and for additional valuation (moving insurance) as needed.

• As with other service industries, you may wish to thank your movers for a job well done by offering a gratuity.
• While the movers do not expect a set tip amount, industry standard is 10-15% of the moving job which they divide up evenly.
• If you feel that your movers went above and beyond in their efforts, you may want to increase the amount accordingly.

Choose a simple labeling system (i.e. MBR for Master Bedroom) and make sure all of your boxes are clearly marked. Boxes should be labeled on the top and three sides. Your movers will work closely with you at the destination to make sure everything ends up where you want it.

• When the cabinets are made of metal or plastic, two-drawer filing cabinets can be left full.
• The top two drawers of a 4-drawer cabinet need to be emptied.
• All lateral file cabinets need to be completely emptied.

All drawers need to be emptied in wooden cabinets.

• It is generally fine to leave your clothing in your dresser drawers during the move.
• Be sure to remove anything from the drawers than may roll around or shift during transport, as this can cause damage.
• If the dresser is particularly large (a triple dresser or part of a large armoire), it is best to at least partially empty it.

For your own peace of mind, you may want to consider moving jewelry and other small valuables yourself in your personal vehicle. As for larger items such as art, antiques, musical instruments, special collections, or other items of great personal meaning and value, point these items out to your movers at the start of moving day so they can take the necessary steps to ensure for their proper care.

On moving day, you should let the professional movers handle the job entirely. They are highly trained and the best suited to carry the weight and negotiate the loading of the truck. Generally speaking, having non-professionals work alongside the movers slows things down and costs you more in the long run. Your friends and family can be most helpful in preparing for the move by helping you with packing moving boxes or caring for your pets or children.